Privacy Policy

Effective Date: 1/1/2026

Introduction

Advanced Mechanical Solutions, LLC d/b/a Fire & Air ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website or interact with our services.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address

  • Service Information: Details about your HVAC system, service requests, and appointment preferences

  • Communication Records: Records of your interactions with us, including phone calls, emails, text messages, and online forms

  • Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies

  • Payment Information: Billing address and payment method details (processed securely through third-party payment processors)

2. How We Use Your Personal Information

We use your personal information to:

  • Provide HVAC services, maintenance, and repairs

  • Schedule appointments and send service reminders

  • Respond to your inquiries and customer service requests

  • Send marketing communications about our services, promotions, and special offers (with your consent)

  • Process payments and maintain billing records

  • Improve our website and services

  • Comply with legal obligations and protect our business interests

3. Who We Share Your Personal Information With

We may share your personal information with:

  • Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, scheduling software, email service providers, SMS delivery platforms)

  • Legal Requirements: Government authorities when required by law or to protect our legal rights

  • Business Transfers: In connection with a merger, sale, or transfer of our business assets

We do not sell your personal information to third parties.

SMS consent is not shared with third parties or affiliates.

4. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Fire & Air. This includes SMS messages for:

  • Appointment reminders

  • Service updates and confirmations

  • Emergency service notifications

  • Account notifications

  • Promotional messages and special offers

  • Customer care

Message frequency varies. You may receive multiple messages per week depending on your service needs and preferences.

Message and data rates may apply as determined by your mobile carrier.

To opt out at any time, text STOP to any message you receive from us.

For assistance, text HELP or visit our website at fireandair.co.

Visit FireAndAir.co/privacy-policy for our privacy policy and Terms of Service.

SMS consent is not shared with third parties or affiliates.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt-out of marketing communications (email and SMS)

  • Withdraw consent for text messages by replying STOP to any message

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience and analyze website traffic. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Advanced Mechanical Solutions, LLC d/b/a Fire & Air
423 S Washington St Afton, WY 83110
Afton, Wyoming [ZIP Code]
Phone: [Your Phone Number]
Email: [Your Email Address]
Website: fireandair.co

For SMS support, text HELP to any message from us or visit fireandair.co.

Last Updated: 1/1/2026